Just Say Indifference

I am exhausted from work today. It beyond baffles me why we seem to have only so few people working daily. Is it to cut labor costs? If so, it is extremely frustrating to be one of those deployed on the floor to be expected to be very quick (either on register or on bar), grab pastries, heat pastries AND sandwiches, and constantly switch and brew Pike Place, all the while smiling and connecting with customers. On top of that, I found out that two of my co-workers, whom I am very close with, are leaving by the end of the holiday season. It is extremely disheartening because these two are very knowledgeable and great with what they do. But they are also getting tired of the daily grind of our store and it has seriously questioned my future here also. They have their reasons and they are quite valid, but there is a sense of responsibility I feel to commit to the store now that we are going to lose two valuable assets. I am getting very indifferent about my Starbucks experience and only so few things are keeping me going at this point. Work has become tiresome rather than fulfilling and rewarding. Every time I correct someone or suggest something to a customer or a co-worker, I feel a little more demoralized because I am really in the wrong and "Thanks, but I don't want your advice". Why do I even bother when the other people I work with don't give a crap about doing things right? Why should I even contribute? Something has to change, either internally or with the store, otherwise my days as an (ethnic) barista are numbered.

How Rude!

Okay, so no suprise that every barista encounters several unpleasant (read: annoying/bitchy) customers during their time at Starbucks. Usually, they tend to want their drinks to be remade, claim they've ordered something modified but they have not, or are just plain impatient, since they are "hurrying to catch a flight" and refuse to wait a few minutes blah blah blah....but today, with just one word, one woman managed to be the most unappreciative bitch on Earth.

I was on register, my shift is expediting and asks this one woman if she wanted a small bag for several of her pastries. With this insidious look on her face she sharply told us "NO!!" like it was some freaking inconvenience. Like, how dare we ask her if she wants a bag? Oh hayyelllll NO!

I was utterly shocked at how rude she was. Shift 157**** muttered under his breath that she should go f*ck herself. Nice. But seriously, weren't we in the right with this? She had a good amount of pastries to warrant a bag. Good lord...